St Davids Court Surgery welcomes all feedback, good or bad, to help us in providing the best care and treatment we can for our patients.
It is important that we hear the views of our patients so that we can understand how we can improve our services in future.
Please note - If your concern is of a clinical nature, a doctor who is not involved may be asked to lead the investigation.
Cardiff and Vale University Health Board (C&VUHB)
Community Health Council
Public Services Ombudsman (Wales)
If you are raising a concern on behalf of another patient i.e. relative, friend, carer etc. we would require the patients explicit consent in writing before commencing an investigation.
More information can be found in the below leaflet: